Please note, as per our standard policy, we do not offer a refund. However, we do understand that with any shipment, something can go wrong, and we will make sure to make it up to you. Please note that submitting a refund request is not a guarantee that it will be approved. Health Nag monitors all claims carefully to identify potential misuse or abuse of our refund policies. We reserve the right to refuse service to anyone and will handle each request individually. Engaging in abusive activity such as initiating chargebacks or refusing orders may result in warnings, suspension of any personal promo codes, forfeiture, or a permanent Health Nag account suspension. Health Nag reserves the right to limit or deny requests deemed to violate or abuse our policies or involve any fraudulent activity.